FAQs
Frequently Asked Questions
What are the hospital hours?
Our hospital is open Monday, Tuesday, Wednesday, Friday 8am-6pm and Saturday from 9am-12pm. For after-hours care, Windy Hill Veterinary Hospital.
What forms of payment do you accept?
We accept cash, checks, all major credit cards, and CareCredit. You can learn more about CareCredit here.
Do you offer payment plans?
Payment is required at the time of service. We do not offer payment plans but accept CareCredit. CareCredit offers different payment options that help spread out your total cost over time.
What kind of pets do you treat?
Windy Hill Veterinary Hospital treats cats and dogs. We do not see avians, reptiles, amphibians, and pocket pets. Click here to learn more about our services.
Do I need to make an appointment?
Yes, our veterinarians see patients by appointment only. If you feel your pet needs veterinary care and you have not booked an appointment, please give us a call so we can assist you and your pet.
Do you offer boarding, grooming or daycare?
Medicine is what we do best. We can offer suggestions for these services based on client and employee referrals.
Do I have to vaccinate my pet?
Yes and no. State and County require that your cat or dog is vaccinated for Rabies, as this is a matter of public safety. If your pet were to bite someone or another animal, they are required to quarantine, and the type of quarantine is based on their vaccination status. Other vaccines are considered either core or elective. We also offer vaccine titers if you prefer minimal vaccinations throughout your pet’s life.
Is it Really necessary to give my cat or dog heartworm, flea and tick prevention year-round?
Our weather is unpredictable, and even in the winter, it doesn’t get below freezing. Flea, tick, and mosquito activity decreases with cooler weather but requires freezing temperatures over a sustained number of days for them to die. Intestinal parasites are a year-round occurrence, and heartworm prevention also keeps these parasites under control.